Supply Chain Management

Service management

Service management, supply chain management as the intersection between actual sales and the customer is integrated. The purpose of high-performance service management to optimize service-intensive supply chains, which are generally more complex than the typical supply chain of finished goods. A list of the most service-intensive supply chain and service area and requires tight integration with third parties.

They also set up more advanced information and product flow should be adjusted by the inconsistent and uncertain demand. In addition, all parts and supply chain processes in a number of levels should be coordinated with several service locations.

Between specific manufacturers, after-sale services revenue (maintenance, repair and parts) are less than 20 percent. But among the most innovative companies in the service, those activities are often more than 50 percent of the profits generated.

                            

Service marketing is a sub-region, the material (the fast moving consumer goods (FMCG) and durable, including marketing), marketing and services marketing can be divided into two main areas. Service marketing often consumer (B2C) and Businessto Business (B2B) services refers to both the business and services such as telecommunications, financial services, hospitality services, all types, car rental services, air travel, health care services and marketing services include professional services.

A party to the other economic activities is offered. Often times - based on performance results to desired recipients, objects, or other assets are the responsibility of the buyers. Money, time and effort in exchange for the service, customers, freight, labor, professional skills, facilities, networks, and systems using the expected value, but they generally do not own any of the physical elements involved What makes it different from goods to services; academic debate has been a long time.

 Historical perspective and wealth creation in the late eighteen and early nineteenth century focused on the right. Adam Smith's famous book, The Wealth of Nations, published in Great Britain in 1776, that the "productive" and outputs labeled "unproductive" labor among the distinguished. Consumption services were inseparable, says that the word "immaterial products" to describe the type.